Airport Instructions
Guide to Effortless Airport Pickups
Clear instructions for curbside and meet & greet pickups, ensuring a smooth transition from plane to car.
We're committed to providing a seamless airport pickup experience. This page outlines our standard curbside pickup and our personalized meet & greet service, so you know exactly what to expect. We prioritize your comfort and efficiency, ensuring a smooth transition from your flight to your destination. Please review the following instructions for a hassle-free arrival.
Beyond these instructions, our dedicated team is available around the clock to assist with any questions or special requests. We understand that travel can be unpredictable, and we strive to provide flexibility and support every step of the way. From real-time flight tracking to personalized communication, we're here to ensure your airport pickup is as smooth and stress-free as possible. Your satisfaction is our priority, and we look forward to welcoming you.
To further enhance your experience, we offer a range of customizable options. Whether you require assistance with luggage, have specific accessibility needs, or desire a particular vehicle from our fleet, we are prepared to accommodate your preferences. Our goal is to create a tailored service that aligns perfectly with your travel requirements, allowing you to relax and enjoy the journey from the moment you land. We are dedicated to providing a level of service that exceeds expectations, making your airport transfer a seamless and enjoyable part of your travel experience.
We understand that communication is key to a successful pickup. That's why we utilize advanced communication tools to keep you informed throughout the process. From the moment your flight lands to the moment you meet your driver, we provide real-time updates and notifications. Our team is always available to answer any questions or provide assistance, ensuring you feel confident and informed every step of the way. We are committed to transparency and responsiveness, ensuring that your airport pickup is not just a service, but a truly reassuring and dependable experience.
Curbside Convenience: Your Quick Exit
Our standard pickup is curbside, offering a quick and efficient departure. To facilitate this, please provide your cell phone number during booking. Upon arrival, you'll receive a text from your driver with their vehicle details. Your driver will be nearby and arrive at the curb upon your confirmation.
Key Details for Swift Curbside Pickup
- Terminal Number/Letter (e.g., Terminal # 1-2-3 OR A-B-C)
- Level Number (e.g., Level # 1-2-3)
- Door Number or Pickup Area (e.g., Door # 1-2-3 or Passenger Pickup Area # 1-2-3 or A, B, C)
To further assist the driver in locating you, feel free to include additional details in your text, such as:
- "Near Door # 2"
- "Between Passenger Pick Up 3 and 4 [specific doors/areas]"
- Description of your clothing or any other details that may make you easier to spot.
Tips for an Even Faster Pickup
If you don't mind going to the Departures Level, it's typically quicker and easier for your driver to find you after you've received your luggage or walked out of the plane (if you don’t have luggage to wait for or if you have light luggage this option will be ideal).
- "Departures Level: Often quicker, especially with minimal luggage."
- "Detailed Text: Add specific location details (e.g., 'Near Door 2')."
- "Visual Cues: Describe your clothing or any distinct features."
Airport Examples
Here are examples of how you should provide your location to us for a smooth pickup
- "EWR Terminal C: 'Terminal C, Level 1, Pickup Area 3/Door 3."
- "EWR Terminal A: 'Terminal A, Departures Level 3, Door 2."
- "LGA Terminal B: 'Terminal B, Arrivals Level 1, middle lane/near parking lot."
- "JFK Terminal 5: 'Terminal 5, Arrivals Level 1, first lane/near parking lot/Pickup B."
- "Any Airport: 'Terminal 1, Arrivals, Pickup Area D, Yankees hat, red scarf, black coat."
Personalized Meet & Greet: Your Inside Assistance
For a more personalized experience, we offer meet & greet pickups inside the terminal. Ideal for assistance with luggage, first-time travelers, or international arrivals. Inside pickups are typically requested by clients who prefer assistance with luggage, navigating the airport, or those traveling for the first time. It’s also ideal for meeting international travelers, guests, or relatives who may not have a working U.S. cell number.
Meet & Greet Instructions:
For a truly personalized experience, your driver will meet you inside the terminal at the baggage claim area for your flight, holding a sign with your name. They will proactively communicate with you via text or phone, providing updates and confirming their location. Once you meet, they will assist you with your luggage, guide you through the airport, and escort you to your luxury vehicle, ensuring a comfortable and effortless start to your journey.
- Your driver will meet you at baggage claim with a sign displaying your name.
- They will contact you and assist with luggage, escorting you to your vehicle.
Important Note:
When booking your reservation, please indicate whether you prefer an inside or outside pickup. Inside pickups come with an additional charge for parking and waiting time.